Privacy Policy
Last updated: February 17, 2026
This Privacy Policy describes how ChargedAPI and its products, including the StageGenius mobile application ("App"), handle your information. We are committed to protecting your privacy and being transparent about our practices.
1. Information We Collect
Information We Do NOT Collect
Our App and services are designed with privacy in mind. We do not collect:
- Names, email addresses, or personal contact information
- Location data
- User accounts or login credentials (the App requires no sign-in)
- Browsing or search history
- Analytics or tracking data
- Device identifiers for advertising purposes
Files You Upload
When you use our services to convert documents, your files are:
- Transmitted securely via HTTPS to our processing servers
- Used solely for the purpose of performing the requested conversion
- Automatically and permanently deleted within 24 hours of upload
- Never shared with third parties
- Never used for training AI models or any other purpose
Purchase Information
If you make a purchase through the App (subscriptions or single conversions), all payment processing is handled entirely by Apple through the App Store. We do not receive, process, or store any payment information such as credit card numbers, billing addresses, or Apple ID details. We only receive a confirmation that a valid purchase was made.
API Usage (chargedapi.com)
For users of our web API service at chargedapi.com, we collect:
- Email address (for account creation and communication)
- API usage logs (number of requests, endpoints used)
- Payment information (processed securely by Stripe; we do not store card details)
2. How We Use Information
The limited information we collect is used solely to:
- Process your document conversions
- Provide and maintain our services
- Manage API accounts and usage limits
- Send important service updates (API users only)
- Respond to support requests
3. Data Storage and Security
We take the security of your data seriously:
- All file transfers use TLS/HTTPS encryption
- Uploaded files are stored temporarily on secure AWS servers
- Files are automatically deleted within 24 hours
- We do not create backups of your uploaded files
- App preferences are stored locally on your device only
4. Third-Party Services
Our services use the following third-party providers:
- Amazon Web Services (AWS): Cloud infrastructure for file processing
- Apple App Store: App distribution and in-app purchase processing
- Stripe: Payment processing for API subscriptions (web only)
- Anthropic (Claude AI): AI-powered document analysis and slide generation
Each third-party provider has its own privacy policy governing their handling of data.
5. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
6. Data Retention
- Uploaded files: Deleted within 24 hours
- API account data: Retained while your account is active; deleted upon request
- App data: Stored locally on your device; deleted when you uninstall the App
7. Your Rights
You have the right to:
- Request deletion of any data associated with your account
- Request information about what data we hold about you
- Opt out of any marketing communications
- Delete your account at any time
Since our App does not collect personal data, there is typically no data to request or delete for App-only users.
8. International Users
Our servers are located in the United States. By using our services, you consent to the transfer of any information to the United States. We comply with applicable data protection laws, including GDPR for European users and CCPA for California residents.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of any material changes by posting the updated policy on this page with a revised "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@chargedapi.com
Website: https://www.chargedapi.com